Mechatronics Technician (sorters/conveyors)

ShipMonk•Las Vegas, NV

About The Position

ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset. ShipMonk is looking for an Mechatronics Technician to bridge the gap between our physical sorting infrastructure and our digital software ecosystem. We are moving beyond traditional "maintenance" and toward a software-driven approach to warehouse efficiency. You are the ideal candidate if you are a Medior Software Developer who feels restricted by just sitting behind a desk. You have a "hacker" mindset—you want to know how the scanner talks to the database, why the PLC logic is delaying a diverter, and how a Python script can optimize the entire flow. You won't just be fixing hardware; you will be owning the intelligence behind our automated sorting systems.

Requirements

The Hybrid Profile: You have a software-first mindset (Medior level) but are "hardware-capable." You enjoy the physical manifestation of your code.
Programming Proficiency: Strong experience with Python or similar languages for automation and system-level scripting.
Hardware Literacy: Familiarity with PLCs, industrial scanners (Keyence, Cognex, etc.), and conveyor systems.
Networking Knowledge: Solid understanding of TCP/IP, Ethernet/IP, and troubleshooting localized network issues.
Problem-Solving DNA: You don't just fix symptoms; you find root causes in complex, multi-layered systems.

Nice To Haves

Experience with SQL or NoSQL databases.
Background in Robotics or Mechatronics.
Previous experience in a high-volume fulfillment or logistics environment.

Responsibilities

Identify & Debug: Act as the primary technical owner for warehouse sorters, scanning tunnels, and automated conveyors.
HW Maintenance: Perform high-level maintenance and troubleshooting on industrial hardware (scanners, dimensioners, sensors).
PLC Integration: Navigate and debug PLC (Programmable Logic Controller) environments to ensure physical movements align with system instructions.
Sorting Logic: Write and maintain scripts (primarily in Python) to improve sorting efficiency, error handling, and data throughput.
System Integration: Ensure seamless communication between the hardware layer and our Warehouse Management System (WMS).
Data Visualization: Develop tools or dashboards to monitor sorter health and performance metrics in real-time.
Industrial Networking: Solve complex network challenges specific to the warehouse floor (latency, wireless interference, IP management for IoT devices).
Connectivity: Ensure that every scanner and controller has 100% uptime and robust failover protocols.
Systems Thinking: Look at the "big picture" to identify bottlenecks. Is a delay caused by a mechanical limit, a network lag, or a software bug?
Innovation: Research and propose new hardware or software automation tools to keep ShipMonk at the forefront of logistics technology.