Mechanic/Service Technician

Aramsco•Portland, OR

11h•$27 - $29

About The Position

Aramsco is always looking for dynamic and energetic team players to join our family of companies! Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education. A Senior Mechanic works on a variety of equipment in the commercial cleaning, restoration and surface-prep industries. Essential Duties and Responsibilities include the following. Other duties may be assigned: Accurately and efficiently diagnose and repair all systems and components of equipment used in the commercial cleaning, restoration and surface-prep industries. Equipment includes, but is not limited to: Basic automotive experience, 2, 3 & 4 Cylinder Gas Engines, Truck Mounted Carpet Cleaning Units, Portable Carpet Extractors, Hard Surface Floor Cleaning Machines, Duct Cleaning Equipment, Deodorizing Equipment, Dehumidifiers, Air Scrubbers, Air Movers, Hepa Vacuums.Proper use of testing equipment, troubleshooting guides and manufacture’s repair manuals. Evaluate and communicate additional repair and service needs of equipment in the service department. Meet or exceed service department quality and productivity goals. Take instruction from supervisors and work well with other service department and store staff. Assist other technicians and store staff when needed. Proper use and maintenance of shop equipment and tools. Maintain clean, organized and safe work areas. Create service orders for equipment coming in for repair. Work with customers to schedule service and repair appointments and maintain appointments in scheduling software. Communicate with customers in person, by phone and via email. Create bids for equipment repair and service. Present estimates for repairs and service to customers. Coordinate shop workload with other techs. Order parts and coordinate with vendors. Coordinate service work with other store employees.

Requirements

Possess a high level of technical skill, mechanical aptitude and attention to detail.
Efficient and accurate equipment diagnosis and problem solving skills.
Work safely at all times
Has developed proficiency in a range of processes or procedures through job-related training and considerable on-the-job experience.
Completes a variety of atypical assignments, as needed.
Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments.
Likely to act as an informal resource for associates with less experience.
Requires proficiency in a range of analytical and technical processes or procedures to carry out assigned tasks.
Has a good understanding of how the team integrates with others to achieve department objectives.
May provide informal guidance and support to team members.
Provides solutions to problems in situations that are atypical based on existing precedents or procedures.
Impacts the quality and quantity of own work and its contribution to the team.
Uses communication skills to effectively exchange information; uses tact and diplomacy when dealing with others.

Responsibilities

Accurately and efficiently diagnose and repair all systems and components of equipment used in the commercial cleaning, restoration and surface-prep industries.
Proper use of testing equipment, troubleshooting guides and manufacture’s repair manuals.
Evaluate and communicate additional repair and service needs of equipment in the service department.
Meet or exceed service department quality and productivity goals.
Take instruction from supervisors and work well with other service department and store staff.
Assist other technicians and store staff when needed.
Proper use and maintenance of shop equipment and tools.
Maintain clean, organized and safe work areas.
Create service orders for equipment coming in for repair.
Work with customers to schedule service and repair appointments and maintain appointments in scheduling software.
Communicate with customers in person, by phone and via email.
Create bids for equipment repair and service.
Present estimates for repairs and service to customers.
Coordinate shop workload with other techs.
Order parts and coordinate with vendors.
Coordinate service work with other store employees.