The position is responsible for diagnosing problems and performing complex and/or major mechanical repairs at the customer's place of business on customer's equipment, including engines, engine components, and sub-assemblies.
Accurately troubleshoot and diagnose all problems with customer's equipment.
Identify and order parts necessary to complete repairs and routine maintenance.
Perform complex and/or major repairs on customer's equipment.
Replace parts and equipment as necessary.
Perform routine maintenance on equipment according to established guidelines and schedules.
Complete all work orders and time sheets in a legible, accurate and timely manner.
Maintain a clean and safe work environment.
Perform all work in accordance with established quality standards and safety procedures.
Assist lower level Field Service Technicians in completing work assignments as necessary.
High School Graduate or General Education Degree (GED) required.
Three to seven years related experience required.
Dependable and trustworthy trait.
Ability to utilize available time to organize and complete work within given deadlines.
Ability to communicate in writing clearly and concisely.
Ability to communicate effectively with others using the spoken word.
Ability to take care of the customers' needs while following company procedures.
Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.