General Purpose: To provide customer service in a friendly and professional manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns. To assist in creating an abundant, well-stocked Meat Department that is clean, organized, and appealing. Assist the Meat Manager through outstanding leadership, teambuilding, and supervision of the Meat Department staff. Essential Duties: Ability to effectively carry out the essential functions of the Meat Clerk I & Meat Clerk II position description. Proactively assist customers within the guidelines outlined in our Customer Service Standards and ensure that the Meat Dept staff are doing the same. Act as a resource for all customer inquiries by providing the source of all meat products, the vendors we use, and the quality of product in comparison to the local competition. Assist counter staff in properly accepting and following through on special orders. Handle all returns and/or customer complaints in a professional manner and refer customers to the Meat Manager when necessary. Operate band saw, grinder, sausage machine, knives, meat scale and other related equipment with safety and maintain cleanliness. Cut and merchandise various grades of poultry, fish, and boneless meats to accommodate customers’ requests. Attractively portion, present, and package merchandise according to customers’ requests and in a way that minimizes shrink and maximizes sales. Promote featured and sale items, recommend other store products whenever possible, and have knowledge of store layout to refer customers to appropriate aisles when asked about product locations. Keep the counter fully stocked with the quality of ‘freshness’ in its presentation. Ensure all products meet quality standards through proper rotation and by only selling fresh product. Maintain a clean and safe work environment in accordance with health code regulations. Put away all deliveries, be aware of packing dates, and rotate product accordingly. Handle correspondence with vendors in a professional and friendly manner. Other Responsibilities: Assist other team members in achieving the goals of the department and the store. Attend scheduled department meetings and all store meetings. Adhere to all Meat Department and store policies as outlined by the Meat Manager and Staff Member Handbook and Injury and Illness Prevention Plan. Maintain clean and neat appearance in compliance with Dress Code policy. Work Environment: Ability to work under a variety of conditions, including cold temperatures for extended periods of time. Ability to work safely around kitchen machinery and sharp knives.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees