Meat Clerk

Hy-Vee, Inc.•Forest City, IA

1d•Onsite

About The Position

The Meat Clerk position at Hy-Vee is responsible for providing prompt, efficient, and friendly customer service within the Meat and/or Seafood Department. Key duties include wrapping, trimming, stocking cases, and receiving merchandise. The role requires a strong customer focus, professionalism, and the ability to work as part of a team. Hy-Vee emphasizes a culture where employees are engaged and committed to supporting customers and each other, embodying the promise of 'a helpful smile in every aisle'. Core competencies for this role include fostering partnerships, maintaining a growth mindset, being results-oriented, customer-focused, and demonstrating professionalism.

Requirements

Must be 18+
Ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
Ability to do simple addition and subtraction; copying figures, counting and recording.
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
High School or equivalent experience.
Food safety training.
Six months or less of similar or related work.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Wraps, weighs, and labels product.
Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
Finishes trims on steaks, roasts, and chops in preparing these retail cuts, including seafood for traying.
Prepares and organizes seafood items for display.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Replenishes and organizes the coolers.
Reports out-of-stock products to appropriate personnel.
Trays, slices, tenderizes, and grinds product.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Prepares some signs for the department.
Orders replenishment merchandise as directed by management.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.