Measurement & Outcomes Manager
About The Position
Under the supervision of the Senior Manager, the Measurement & Outcomes Manager is responsible for identifying trends, measuring program outcomes, and assessing organizational performance. This role ensures that data-driven insights are used to improve program effectiveness and demonstrate the impact of Boys & Girls Clubs initiatives. This is a hybrid position requiring a minimum of one in-office day per week. During the first 90 days of employment, the selected candidate will work fully in-office to support onboarding and acclimation. A cover letter and resume are required. In your cover letter, please explain how data analytics can improve decision-making and outcomes in a youth-serving organization such as ours, and how your interests and background align with the role and mission.
Requirements
- Valid driver’s license with a clean driving record (must meet the requirements to be added to organizations insurance policy)
- Excellent accuracy and organizational skills to manage tasks and priorities effectively
- High degree of professionalism and integrity
- Strong interpersonal and communication skills to collaborate with stakeholders and convey insights clearly
Nice To Haves
- Degree or certification in a data analytics-related field (including business, social sciences, or other quantitative disciplines) is preferred
- Experience in data management and analysis, preferably within a human services organization
- Proficiency with Excel analytics (e.g. advanced formulas and functions, conditional formatting, Pivot Tables/Charts, etc.) and working knowledge of SQL for querying and validating data is preferred
Responsibilities
- Manage, clean, and analyze data in My Club Hub, our Salesforce-based internal data management system, creating reports for actionable insights
- Support and respond to data requests from senior leadership, ensuring the accuracy of data used across the organization
- Support the development and maintenance of a centralized data warehouse by consolidating data from multiple sources for reporting and analysis
- Oversee data collection protocols to ensure accuracy and consistency, while identifying opportunities for improvement
- Implement and sustain quality assurance processes to maintain high standards of data management and reporting
- Continuously train and support staff on data tools and processes as needed
- Provide support for staff for our annual Boys & Girls Clubs of America Youth Outcomes Initiative Survey
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
