Meals on Wheels Food Service Professional
About The Position
RW Solutions is seeking an enthusiastic, caring, and dependable Café Manager to join support daily meal service at our senior center and deliver meals to homebound seniors as needed. This role blends food service, customer service, and community support —ensuring seniors receive nutritious meals in a warm, welcoming environment. Ensure meal service runs smoothly, efficiently, and on schedule. Assist with serving meals, ensuring dietary needs and portion guidelines are followed. Maintain a clean, safe, and welcoming dining environment for all guests. Greet seniors warmly, answer questions, and address concerns with professionalism. Monitor guest feedback and help resolve issues to improve the dining experience. Support volunteers by guiding them on food safety, customer service, and task expectations. Promote a positive team environment by modeling excellent service, teamwork, and food handling practices. Manage reservations and pre-ordered meals, ensuring accuracy and timely preparation. Check food temperatures, sanitation practices, and service standards to meet health regulations. Assist with inventory, track food supplies, and notify leadership when orders are needed. Drive the company Meals on Wheels vehicle to deliver meals to elderly clients as needed. Load, organize, and transport meals safely while maintaining temperature and sanitation standards. Deliver meals with courtesy, patience, and respect, providing friendly wellness checks during each visit. Follow assigned routes and maintain accurate delivery logs. Report any concerns about client well-being to the appropriate supervisor.
Requirements
- Minimum of 1 to 2 years of experience in food service, senior services, or community meal programs.
- Minimum of 1 to 2 years of experience working in a senior center, cafeteria, community kitchen, dining hall, or similar food service environment.
- Basic knowledge of food safety and sanitation practices.
- Basic record-keeping and documentation skills.
- Valid driver's license with a clean driving record.
Nice To Haves
- Experience delivering meals, groceries, or food products to homes or community locations.
- Familiarity with Meals on Wheels operations or senior center environments.
- Strong customer service skills and a compassionate, patient demeanor.
- Ability to work independently and as part of a team.
- Ability to adapt to changing needs, schedules, or delivery routes.
Responsibilities
- Ensure meal service runs smoothly, efficiently, and on schedule.
- Assist with serving meals, ensuring dietary needs and portion guidelines are followed.
- Maintain a clean, safe, and welcoming dining environment for all guests.
- Greet seniors warmly, answer questions, and address concerns with professionalism.
- Monitor guest feedback and help resolve issues to improve the dining experience.
- Support volunteers by guiding them on food safety, customer service, and task expectations.
- Promote a positive team environment by modeling excellent service, teamwork, and food handling practices.
- Manage reservations and pre-ordered meals, ensuring accuracy and timely preparation.
- Check food temperatures, sanitation practices, and service standards to meet health regulations.
- Assist with inventory, track food supplies, and notify leadership when orders are needed.
- Drive the company Meals on Wheels vehicle to deliver meals to elderly clients as needed.
- Load, organize, and transport meals safely while maintaining temperature and sanitation standards.
- Deliver meals with courtesy, patience, and respect, providing friendly wellness checks during each visit.
- Follow assigned routes and maintain accurate delivery logs.
- Report any concerns about client well-being to the appropriate supervisor.
Benefits
- You'll be a part of a mission-driven team that values your hard work and helps you grow.
- Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.
- Opportunities for advancement — grow your career with us!
- Employer Sponsored Benefits Includes: Insurance - Medical, Dental, Vision Telemedicine Retirement Plan & Match Options Disability Plans Life Insurance - Accidental Death & Dismemberment and Group Term Life Paid Holidays & Vacation Sick & Personal Time
- Voluntary Benefits Offered Includes: Hospital Indemnity, Accident, Critical Illness & Voluntary Life
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
