Meals & Activities Assistant (Part-Time)

Ronald McDonald House Charities of Greater Cincinnati•Cincinnati, OH

2d•Onsite

About The Position

Meals and Activities Assistant - Job Description At Cincinnati’s Ronald McDonald House, we have a culture of gratitude, fun, collaboration and compassion. The Meals and Activities (M&A) Assistant must be exceptionally talented, driven, organized and – most importantly – passionate about people and helping others succeed! The M&A Assistant is responsible for supporting the Meals and Activities Director and Coordinator in scheduling and follow up of volunteer groups that provide meals, snacks, activities and other service to our House and guest families. The primary responsibilities of the assistant are to respond to daily emails and assist in managing the meals and activities calendar and to assist with the coverage during activities. The assistant will offer timely and knowledgeable information about our volunteer programs and other opportunities to support the House. As this position is often the first contact for potential volunteers and/or donors, the M&A Assistant must be a welcoming, accommodating and resourceful representative of the House. The M&A Assistant models and supports a friendly, caring and safe environment. THIS JOB MIGHT BE FOR YOU IF: You enjoy building relationships with a diverse group of people. You have dynamic people skills and thrive working across departments. You are highly organized and great at prioritizing, multi-tasking and follow-up You are meticulous about detail and accuracy while working effectively in a fast-paced office environment. You have strong verbal and written skills. You thrive in a collaborative environment. You are highly motivated and a self-starter. You have the ability to meet deadlines You want to love what you do and make an impact! Reports to: Meals and Activities Director

Requirements

Excellent interpersonal and written communication skills
Strong computer skills, including Outlook, shared calendars, Word, PowerPoint, Excel, Canva and database management
Excellent organization skills with consistent and reliable follow-up
Lead with our Core Values (Collaboration, Gratitude, Integrity, Inclusion, Joy)
Compassion
Excellent communication and administrative/organizational skills
Problem-solving and decision-making skills
Professional demeanor and ability to work well within a professional environment
Objectivity, tact, friendliness
Flexible nature and ability to maintain confidentially
Exhibit interpersonal/team effectiveness
Results oriented

Responsibilities

Assist the team with the meals and activities calendar and coordinate with outside groups
Assist with coverage during activities
Field inquiries from individuals and/or groups interested in learning more about how to help the House.
Have a working knowledge of House volunteer guidelines, policies and procedures.
Provide informational materials and/or route individuals and/or groups to appropriate staff.
Maintain up to date scheduling calendars (internal and external) and communicate access to the public and staff.
Schedule and communicate with upcoming meal, snack time and activity groups, before and after their service by sending confirmations and invitations for follow up surveys.
Schedule work groups and in conjunction with the Program Manager to ensure coverage.
Coordinate upcoming schedules with the Program Manager in conjunction with the TOH Chef to ensure meal coverage.
Follow up and process Taste of Hope payments.
Assure appropriate communication with all staff and House guests by posting notes and schedule updates to appropriate software.
Maintain up-to-date data entry into Exceed and the meals and activities dashboard
Work with Development staff to establish a welcoming orientation, and recognition and motivations program for group volunteers.
Work with the Communications Manager to develop promotional marketing materials for the meals and activities programs.
Assist with articles, photos and other information for the House’s quarterly newsletter and Facebook page.
Pursue opportunities for professional development.
Execute other responsibilities as requested by the M&A Director and/or Chief Operating Officer.
Take on additional meals & activities duties as needed in the absence of the M&A Director.