Meal Support Specialist - Registered Dietitian - Part Time, Remote, AM Shift

Equip Health

8d • $35 • Remote

About The Position

The Meal Support Specialist will be responsible for providing direct support to caregivers of Equip patients by providing guidance for meal-related questions and challenges. This includes offering recommendations on meal planning approaches, answering nutrition questions, and coaching caregivers in navigating mealtimes, including skills and strategies for responding to behavioral challenges.

Requirements

• Minimum of a bachelor's degree at a US accredited university or college and course work accredited or approved by the Accreditation Council for Education in Nutrition and Dietetics (ACEND) and an RDN credential.
• Licensed RDN required, and eating disorder experience preferred.
• Exposure to family based eating disorder treatment approaches and providing meal support preferred.
• Strong skills in communication and collaboration with diverse teams.
• Experience working on interdisciplinary teams.
• Organized and results-driven.
• Ability to understand and balance business needs and clinical priorities.
• Comfortable in a fast-paced environment, subject to rapid change and innovation.

Nice To Haves

• Licensed RDN required, and eating disorder experience preferred.
• Exposure to family based eating disorder treatment approaches and providing meal support preferred.

Responsibilities

• Via a chat hotline, sufficiently answer incoming inquiries related to meal planning, nutritional needs, and behavioral challenges in a timely, professional, and supportive manner in line with that patients’ individualized treatment and meal plans as well as Equip protocols and treatment philosophy.
• Convert escalated or complex inquiries to phone or video support to ensure timely resolution.
• Monitor the chat queue to ensure timely responses, prioritizing multiple conversations at once while maintaining quality and professionalism.
• Complete administrative tasks including documentation of interactions and messaging triage/response as appropriate.
• Maintain patient confidentiality and adherence to all company policies and procedures.
• Deliver on response time, resolution and satisfaction SLAs.
• Participate in required training and internal meetings.
• Perform other duties as assigned.

Benefits

• Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more!
• 401K Retirement Plan!
• $50/month stipend added directly to an employee’s paycheck to cover home internet expenses.
• Company Laptop.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level