ME - Student Technician (Undergraduate), Walker Department of Mechanical Engineering

The University of Texas at Austin•Austin, UT

6d•$15•Onsite

About The Position

As a top-10 engineering school with the No. 1 program in Texas, the Cockrell School of Engineering at The University of Texas at Austin (UT Austin) has been a global leader in technology innovation and engineering education for over a century. With 11 undergraduate and 13 graduate programs, over 20 research centers and a faculty community that boasts one of the highest number of National Academy of Engineering members among U.S. universities, Texas Engineering has launched some of the nation’s most accomplished leaders and pioneered world-changing solutions in virtually every industry, from space exploration to energy to health care. Situated in the heart of Austin — named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report — the Cockrell School embodies the city’s innovative spirit. Major companies with Austin campuses, such as Dell, National Instruments, Apple, IBM, Samsung, Google and many others, continue to recruit Cockrell School students at a remarkable rate, launching thousands of successful careers and developing Texas Engineers into industry leaders. At UT Austin, we say “What starts here changes the world.” As a member of the university community, you will be part of an organization that is internationally recognized for our academic programs and research. Your work will have meaning and make a difference not only in the lives of our faculty, staff, and students, but also those who are impacted by our first class academic and research programs. The Walker Department of Mechanical Engineering is looking for a student technician to join the ME Information Technology team to assist with IT requests within the department. In this role, you will gain valuable, in-demand technology skills to apply to future employment. This is a hands-on role ideal for students eager to build real-world IT skills in a collaborative environment supporting faculty and staff in the Walker Department of Mechanical Engineering.

Nice To Haves

Technology oriented with a base knowledge of Windows and MacOS
Basic understanding of networking concepts
Basic understanding of computer hardware
Basic understanding of common software such as Microsoft Office
Troubleshooting experience
Excellent communication and customer service skills
Attention to details
Punctual, dependable and ability to work well with others

Responsibilities

Assist with IT ticket triage and initial response.
Maintain computer fleet including imaging and deploying new computers, hardware upgrades and repairs, as well as inventory cleanup and surplus old equipment
General troubleshooting of IT issues and documentation.
Work with senior IT staff on special projects.
Other IT duties as assigned.

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