This is a seasonal temporary position with a duration up to one year where the incumbent continues the work of MDS Course Facilitators while directly assisting MDS Course Coordinators. Tasks include: 1. Providing technical support with the LMS 2. Helping communicate course policies and deadlines 3. Responding to student inquiries about the course 4. Holding regular office hours 5. Providing support for and acting as backup for Course Coordinators in terms of: a) working with instructional designers on course rollouts and improvements for future terms b) monitoring work of MDS Course Facilitators and Course Assistants to ensure no gaps in coverage or delayed completion of instructional support. c) troubleshooting more significant technical issues within the courses as they arise