MDM Platform Engineer
About The Position
MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. As an MDM Platform Engineer, you will own the design and buildout of multi-tenant MDM environments for enterprise clients, architect DEP/ZTP integrations across Apple Business Manager (ABM), Google Zero-Touch Enrollment (ZTE), and Samsung Knox, and lead the engineering effort to onboard, scale, and harden managed device fleets spanning laptops, tablets, mobile phones, and IoT endpoints. You will collaborate directly with enterprise clients and internal architects to translate business requirements into MDM policy frameworks, then build and automate the infrastructure that delivers them — reliably, repeatably, and at scale.
Requirements
- Bachelor’s degree in Information Systems, Computer Science, Engineering, or equivalent hands-on experience.
- 3–5 years of professional experience in MDM/UEM administration in a managed service provider environment
- Deep working knowledge and experience in Apple Business Manager (ABM) — including multi-MDM environments.
- Working understanding of Google Zero-Touch Enrollment (ZTE) for Android Enterprise.
- Comfort leveraging AI tools to accelerate engineering and documentation output.
Nice To Haves
- Apple Certified Support Professional (ACSP) or Apple Certified IT Professional — Deployment.
- Expert-level understanding of Zero-Touch Provisioning (ZTP) and Zero-Touch Enrollment (ZTE) architectures
- Experience with multi-MDM environments where a single client spans two or more MDM platforms.
- Understanding of mobile container concepts, managed app configuration, and per-app VPN architectures.
- Scripting or automation skills (Bash, Python, PowerShell) applied to device management or provisioning workflows.
Responsibilities
- Design and build net-new multi-tenant MDM environments on Scalefusion and other UEM platforms.
- Engineer tenant isolation strategies and policy inheritance models that allow centralized management and scalability
- Develop and maintain standard configuration templates and provisioning playbooks that accelerate new tenant onboarding across diverse client environments.
- Own end-to-end environment builds from initial design through policy validation, UAT, and production handoff.
- Architect and implement DEP integrations, including MDM server bindings and Automated Device Enrollments
- Drive optimization of MDM and security process using native platform capabilities, APIs, and scripts
- Troubleshoot and resolve complex DEP enrollment failures and MDM server sync issues.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
251-500 employees
