MD Claims Adjuster

Allstate
1d$47,500 - $82,500

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description The Claims Inside Auto Analyst II is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority. National General seeking an experienced Material Damage (MD) Claims Adjuster, preferably located in the CST or EST time zones. The ideal candidate will possess exceptional communication skills, a strong customer service orientation, keen attention to detail, a metrics-driven mindset with the ability to meet performance goals and strong organizational skills to manage multiple tasks in a fast-paced environment.

Requirements

  • Exceptional communication skills
  • Strong customer service orientation
  • Keen attention to detail
  • Metrics-driven mindset with the ability to meet performance goals
  • Strong organizational skills to manage multiple tasks in a fast-paced environment

Responsibilities

  • Applies a basic understanding of systems and technology used within the company
  • Partners to determine subrogation or fraud potential and how to handle
  • Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
  • Begins recognizing and identifying body parts of a vehicle and other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
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