MBSE Service Owner - DoD

INNOVIM•Huntsville, AL

9h•Onsite

About The Position

INNOVIM Defense Services is seeking a MBSE Service Owner to join their team supporting the Integrated Research and Development for Enterprise Solutions (IRES) program at the Missile Defense Agency (MDA). INNOVIM supports the development, implementation, sustainment, and operations of enclaves and systems that manage missile defense training, events, analysis, and operations. This role involves providing leadership in quality, operational, and reliability results for MBSE tools and processes, managing training, developing and standardizing MBSE models, engaging with end-users for support and feedback, outlining onboarding and rollout plans for new projects, implementing best practices, and designing reports and metrics for documentation and compliance.

Requirements

Must have 10, or more, years of general (full-time) work experience
Must have 5, or more, years of directly related experience
Must have 6, or more, months of experience working in a management or leadership role
Must have experience in managing technical support for front-end components of an MBSE Suite
Must have experience in managing technical support with front-end components of the MBSE Suite
Must have experience in coordinating with and managing external vendors related to the MBSE Suite to ELM IBM, Dassault, Sodus and Atlassian.
Must have strong customer focused interaction skills.
Must have experience analyzing technical issues, providing recommendations, and contributing to solutions
Must have an active DoD Secret Security Clearance

Nice To Haves

Current DoD 8570 IAT Level II certification (ex: Security+)
Have Top Secret Clearance

Responsibilities

Provide visible and active leadership in delivering excellent Quality, Operational, and Reliability results related to our MBSE tools and processes.
Manage training processes in Finished Products, aligning them with the goals and directions of MDA (Missile Defense Agency) and the MBSE Suites of tools.
Develop and maintain documentation, including Standard Operating Procedures (SOPs), troubleshooting guides, and comprehensive training materials.
Collaborate with project teams to understand the data model structure of current processes and develop methods to incorporate these models into reusable MBSE standard model(s).
Contribute to the evolution and standardization of our MBSE environment.
Support engagement processes to ensure end-users feel empowered with the process and tool usage.
Proactively seek feedback and implement improvements to enhance user experience and satisfaction.
Engage with project teams to outline onboarding and rollout plans for new projects and tool implementations. This includes defining delivery schedules, identifying training needs, and assessing the impact on the current MBSE tools infrastructure.
Demonstrate a willingness to seek out and implement best practices by collaborating with internal teams and leveraging external vendors.
Continuously evaluate and improve our MBSE processes and tools.
Design reports and metrics from the MBSE tools to assist with documentation and compliance efforts.
Provide data-driven insights to improve process efficiency and effectiveness.