MBA BizOps Intern

Nuvo • New York, NY

14h

About The Position

Nuvo is rapidly scaling. With strong product-market fit, a huge addressable market, and a truly differentiated product, now is the time to invest in our go-to-market infrastructure, processes, and engine.
This role is tailor-made for that MBA student who is a recovering Management Consultant or Investment Banker “looking to break into startups.” We need someone who wants to get under the hood of a fast-paced Series A startup and help us build an efficient and scalable internal operating system. This includes everything from creating processes from chaos, consolidating and orchestrating business-critical systems for Marketing, Sales and Customer Success, and working hand-in-hand with our Leadership Team.
This role is cross-functional. You’ll get to roll-up your sleeves and work across the organization. Even though the role is focused on go-to-market, you will work with everyone from Sales to Product, Marketing to Engineering, and Customer Success to People Operations.

Requirements

• Current full-time MBA student at a top-tier MBA program looking for summer internship experience between their program’s first and second year
• 3+ years of experience in management consulting, investment banking, private equity, or other similar fields
• Move fast: Proven track record of success working in a fast-paced environment
• Ownership mindset: You are motivated by the idea of owning something–your days of just making recommendations to a client are in the past
• Cross-functional collaborator: You are an effective collaborator and communicator
• Bias to action: You work proactively to address challenges and identify new opportunities. You don’t wait for someone to hand you a problem to solve
• Analytical problem solver: You are able to conduct the analysis yourself–you don’t need to hand it off to a junior analyst

Responsibilities

• ICP & Segmentation Analysis: Dig into our customer data to identify the firmographic, behavioral, and industry signals that correlate with our best customers. Translate that into a refined ICP that sharpens how we target, message, and prioritize across Marketing and Sales.
• GTM Funnel Framework: Partner with Marketing and Sales to build the documented, agreed-upon framework we've been missing: definitions, handoffs, SLAs, and the dashboards that hold each team accountable to their part of the funnel.
• Marketing Operations & Attribution: Instrument the core reporting infrastructure that gives us full-funnel visibility: from first touch to closed-won. Define key stage criteria, build dashboards that track conversion at every stage, and help answer the question "what's actually working?"
• ABM Program: Partner with Sales and Marketing to design a scalable framework for account-based marketing. Identify highest-value ICP segments, propose a targeting approach, and help stand up the playbooks, content, and tooling to execute against it.
• Lifecycle Marketing: Deep dive into the Nuvo customer onboarding experience, document key customer journeys, and design automated upsell and cross-sell sequences that surface the right product capabilities to the right accounts at the right time.
• Competitive Intelligence: Build a repeatable framework for tracking our competitors, packaging it into a living resource that Sales and Marketing can actually use.
• Revenue Intelligence: Work with Sales to create automated systems for extracting insights from call recordings, deal notes, and CRM data. Identify patterns in why we win, why we lose, and where deals stall, and turn those insights into actionable recommendations for messaging and process.

What This Job Offers

• Career Level: Intern