Mazda Service Advisor

Schomp•Aurora, CO

19h•Onsite

About The Position

Guided by our core values, our Service Team focuses on the guest experience and going the extra mile to exceed their expectations. This is no ordinary desk job - if you are someone who likes being up on your feet and providing the highest level of hospitality in all situations, we have the job for you! Our organization is a place with limitless advancement opportunities...if you’re looking for a career, not just a job, we hope you will consider Schomp Automotive.

Requirements

Automotive dealership Service Advisor experience required
Must possess and maintain a valid driver’s license.
Must possess and maintain an acceptable Motor Vehicle Record (MVR).

Responsibilities

Initiate automotive services and repairs by ascertaining performance problems and services requested.
Troubleshoots vehicle problems and services by listening to the customer's description of symptoms, clarifying the description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Maintains customer rapport by explaining estimates and expected return of the vehicle, obtaining customer’s approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.

Benefits

Full suite of insurances - medical, dental, life, Pet insurance, you read that right, insurance for your furry or not so furry friends
401(k) with company match
Paid Time off - Vacation, sick and benefit days
Short term and long term disability
Accident insurance
On site Gym/ Gym reimbursement
Your mental health is important to us - we have an Employee Assistance program that offers counseling sessions, financial and legal advice
Culture that values and recognizes
Committed to your career, leadership and development training
With all of the organizational growth, we offer a wealth of career opportunities
The best part of automotive: Employees are eligible for discounts on vehicles, parts and service