Mazda Automotive Sales Associate

Knudtsen Foothills • Spokane, WA

2d • $17 - $57

About The Position

Knudtsen Foothills Mazda is seeking a Mazda Sales Associate to join the Knudtsen family. Knudtsen is a family-owned and operated company that provides the Spokane and Post Falls communities with new and used cars, full-service body shops and service departments, as well as genuine Mazda Parts. At Knudtsen, we strive to be a team and truly value our relationships with each other, our customers, and the community. As an Automotive Sales Associate, you will be responsible for selling new and used cars in accordance with dealership gross profit, volume, and customer satisfaction standards. You will be a direct representative of Knudtsen in the market and vital in creating and maintaining lifelong customer relationships. Thus, you will be held to high ethical standards. Continuing product, process, and service specific training will be provided.

Requirements

• A team player focused on providing ethical and exemplary customer service.
• Self-motivated with the ability to set and achieve targeted goals.
• Excellent written and oral communication skills.
• Working knowledge of computers, basic software, Internet, and ability to learn database management and customer relationship software.
• Familiarity with all federal, state, and local laws which govern retail automobile sales, as well as a basic knowledge of equity, values, and depreciation and can explain them to the customer.
• Valid driver’s license.
• Pass a motor vehicle report and possess a safe driving record.
• Pass a criminal background check and drug test.
• Subject to random drug testing at the company’s request.

Nice To Haves

• Experience in automotive sales is preferred.

Responsibilities

• Approach, greet, and offer assistance or direction to all customers.
• Determine customer needs, perform vehicle walk-arounds, and take customers on test drives to set up for a successful sale.
• Fully explain product performance, application, and benefits to customers.
• Describe all optional equipment available for customer purchase.
• Write complete paperwork according to dealership standards, work with sales manager to close deals, and turn all closed deals and paperwork over to the finance department.
• Deliver vehicles to customers, ensuring the customer understands the vehicle’s operating features, warranty, and paperwork.
• Introduce customer to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available.
• Maintain prospect development and owner follow-up systems to encourage repeat and referral business. Additionally, follow up on all post-delivery items.
• Complete required training and keep up to date on new products, features, accessories, etc. and the consumer benefit.
• Other duties as assigned.

Benefits

• Employer sponsored health benefits - medical, dental, vision – for employees and dependents
• Life insurance plans
• Paid holidays
• Sick pay
• Paid vacation
• Employee purchase discounts
• 401(K) Retirement Savings Plan (4% Employer Match!)
• Training assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed