Maternity Tour Guide, PRN

Inova Health System • Alexandria, VA

6h

About The Position

Inova Well is looking for a dedicated Maternity Tour Guide to join our team.
This role will be PRN/As Needed, Days Vary

Inova is consistently ranked a national healthcare leader in safety, quality and
patient experience. We are also proud to be consistently recognized as a top
employer in both the D.C. metro area and the nation.

The Maternity Tour Guide guides expectant parents through the labor/delivery and
postpartum units of the hospital, familiarizing them with the facility so that
they are prepared to navigate through the hospital as patients. Responsible for
sharing information about women's hospital amenities and services, and relating
important facts about what to expect during their stay as a patient.

Requirements

• Education: High School diploma or equivalent
• Experience: 1 year of relevant experience

Responsibilities

• Provides instruction based on specified Inova tour curriculum.
• Demonstrate expert knowledge of content during maternity tours; Respond accurately and appropriately to participant questions and issues.
• Demonstrate ability to apply problem solving skills as issues emerge during tours.
• Maintains knowledge of touring hospital guidelines, procedures and processes.
• Demonstrate understanding of and ability to review tour rosters and appropriately plan activities for tour participants.
• Gathers and communicates participant and site contact feedback to the program manager.
• May perform additional duties as assigned.

Benefits

• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED