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About The Position

The Wave Planner is responsible for releasing work to the operations, researching discrepancies, and collaborating with the appropriate areas to understand the priorities and the workflow. The essential duties and responsibilities for the Wave Planner include monitoring workflow through communicating with supervisors and management to understand the current needs, releasing waves based on wave sequence and schedule, monitoring exceptions that prevent waves from releasing and/or from fully completing, and being responsible for SKU attribute updates within the system based on information submitted from Receiving and Picking. The role also involves communicating with supervisors about any concerns or delays in processing orders with the goal of meeting key performance indicators, reacting to requests to adjust priorities and assign waves, and collaborating with the triage team to resolve order delays.

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