Material Handler 1

Acer • Temple, TX

351d

About The Position

In-House Service/Repair Technician: Performs in-house servicing and repair of company products at established company repair site or service center. Diagnoses mechanical, hardware, software and systems failures using established procedures. Performs maintenance, testing and calibration of repaired products. Prepares reports for analysis of product failure trends and service ability issues. May communicate with field-based technicians for details helpful to failure diagnostics or repair, but generally without direct client contact. Survey Tip: Incumbents who regularly perform repairs or servicing at client sites should be matched to Field Service/Support Technician (8821-8825).

Requirements

• Competencies in Analysis, Customer Orientation, Communication, and Quality.

Nice To Haves

• Relevant certifications.

Responsibilities

• Perform in-house servicing and repair of company products.
• Diagnose mechanical, hardware, software and systems failures.
• Perform maintenance, testing and calibration of repaired products.
• Prepare reports for analysis of product failure trends and service ability issues.
• Communicate with field-based technicians for details helpful to failure diagnostics or repair.

What This Job Offers

• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 5,001-10,000 employees