Material Damage Claims Specialist
About The Position
The Material Damage Claims Specialist is primarily responsible for the timely completion of internal estimates, appraisals, and valuations for the REPO Plus department. They serve as the physical damage experts/SMEs within the department and will routinely complete audits of outside insurance carrier (OIC) estimates/appraisals. Additionally, they are tasked with both initial and evergreen training related to automobile physical damage. Job Duties and Responsibilities: Physical Damage Estimate/Appraisal Production (80%) Will complete internal estimates, appraisals, and valuations on REPO Plus claim files This may include desk estimates of damaged vehicles, total loss valuations, and reviews or audit of externally supplied material Work is generated from internal REPO Plus claim files as well as via request from lender clients Required to meet production goals set by REPO Plus management Required to meet QA goals set by REPO Plus management Physical Damage Subject Matter Expert (10%) Will field questions and provide answers to REPO Plus Adjusters and Analysts as needed such as: Estimate Review Total Loss valuations audit Written responses to OIC appraisers Physical Damage Training (10%) Provide initial physical damage training for the REPO Plus department including the following: Condition Report review training for incoming REPO Plus Processors Physical damage/Estimate training for incoming REPO Plus Adjusters and Analysts Evergreen training related to physical damage including updates to state regulations, industry standards, etc.
Requirements
- Vocational or Technical Training required.
- 1 – 2 years related experience
Nice To Haves
- Industry designations/certifications are preferred but not required (example: I-CAR certification)
Responsibilities
- Complete internal estimates, appraisals, and valuations on REPO Plus claim files
- Complete desk estimates of damaged vehicles, total loss valuations, and reviews or audit of externally supplied material
- Meet production goals set by REPO Plus management
- Meet QA goals set by REPO Plus management
- Field questions and provide answers to REPO Plus Adjusters and Analysts
- Provide initial physical damage training for the REPO Plus department
- Provide Condition Report review training for incoming REPO Plus Processors
- Provide physical damage/Estimate training for incoming REPO Plus Adjusters and Analysts
- Provide evergreen training related to physical damage including updates to state regulations, industry standards, etc.
Benefits
- medical, dental and vision insurance coverage
- 100% company-paid life and disability coverage
- 401k options with company match
- three weeks PTO by the end of the first year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
