Material Damage Appraiser

NODAK INSURANCE COMPANYBattle Creek, NE
$52,000 - $65,000Remote

About The Position

Investigate, negotiate and settle claims of a more serious nature within personal settlement authority under general supervision. Render prompt claim service and establish the best possible relationship with all persons involved. Work Location: Fully remote role Must maintain primary residence in the Eastern Nebraska area Includes regular fieldwork conducted from a work vehicle

Requirements

  • Bachelor’s Degree or equivalent.
  • Experience at the claim representative level with the ability to handle more complex cases with only general supervision. Generally acquired at about 3 years of experience.
  • Communication Skills: Strong verbal and written communication skills. Clearly conveys complex information to insureds, agents, attorneys, and others. Manages emotions effectively in conversations.
  • Mathematical & Analytical Skills: Proficient in calculating settlement amounts and numerical totals. Analyzes information from various reports, photographs, and documents.
  • Decision-Making & Problem Solving: Applies legal concepts, contracts, case laws, and company policies to assess claims. communicates decisions effectively to relevant parties.
  • Relationship Management: Directly interacts with insureds, claimants, agents, attorneys, vendors, and internal teams. Handles sensitive and complex situations with professionalism and diplomacy.
  • Industry Knowledge & Technical Skills: In-depth understanding of insurance coverages, tort law, claim valuation, and claims management. Proficient in computer systems and data entry.
  • Strong time management and consistent attendance.

Responsibilities

  • Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
  • Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
  • Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
  • Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
  • Determine salvage value on total-loss vehicle.
  • Responsible for settlement of claims within personal authorization.
  • Must follow claim procedures and applicable legal doctrines, however, uses independent judgment and initiative to obtain results.
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