Material Coordinator, Inspector (PPO)

Akima, LLC•Lusby, MD

3d•Onsite

About The Position

AFO is looking for a Material Coordinator, Inspector to work in Fort Sill, OK. The Material Coordinator, Inspector (PPO) is a Quality Assurance Inspector responsible for ensuring Transportation Service Providers (TSPs) perform household goods shipment services in compliance with Department of Defense (DoD) regulations, including DOD 4500.9-R, Part IV. This position supports quality assurance operations for both domestic and international shipments, ensuring compliance, accountability, and a high level of customer satisfaction. To join our team of outstanding professionals, apply today!

Requirements

High School Diploma or equivalent required.
Minimum of one (1) year of experience in transportation, household goods movement, or inspection-related work.
Basic computer skills, including Microsoft Office.
Mission-oriented and customer service-oriented mindset.
Ability to pass Pre-Employment Drug Test and Background Screening.
Ability to receive a favorable TIER-1 Investigation result and obtain and maintain a CAC.
Applicant must possess a REAL ID-compliant, state-issued driver’s license.

Nice To Haves

Eligible incumbent in good standing is highly desirable.
Experience in a DoD Personal Property Office (PPO/PPPO).
Familiarity with ETOPS, DPS, and personal property shipment processes.
Prior military or government logistics experience.
Experience in quality assurance or inspection roles.
Knowledge of DoD 4500.9-R and personal property shipment regulations.
Familiarity with systems such as DPS and Syncada (PowerTrack).
Working knowledge of DoD personal property shipment regulations and Joint Travel Regulations (JTR).
Proficiency in systems such as ETOPS and DPS.
Strong attention to detail and ability to identify discrepancies.
Strong organizational skills with attention to detail.
Strong customer service and interpersonal skills.
Ability to clearly explain complex policies and entitlements to customers.
Strong attention to detail and accuracy in processing documentation.
Ability to work in a fast-paced, high-volume environment, independently and manager multiple priorities.
Effective problem-solving and conflict resolution skills.

Responsibilities

Conduct quality assurance inspections of TSP operations, including packing, loading, and delivery of household goods.
Monitor compliance with DoD regulations, Defense Personal Property System (DPS), and contractual requirements.
Complete required inspection documentation (e.g., DD Form 1780) and maintain accurate case files.
Identify service deficiencies and recommend corrective actions, including issuance of warning notices.
Track and document customer complaints and TSP performance trends.
Perform on-site inspections at origin and destination locations.
Ensure proper packing methods and materials meet required standards outlined in the Tender of Service.
Observe TSP personnel to ensure professionalism, safety, and compliance with policies.
Assist in resolving disputes between customers and service providers.
Coordinate with government personnel and stakeholders to support mission requirements.
Perform additional duties as assigned.