Match and Supplemental Queue Specialist

HUB International•Rockland, MA

1d•Remote

About The Position

Under direct supervision, the Match & Supplemental Queue Specialist is responsible for reviewing a variety of insurance documents across multiple lines of business and accurately entering key data from insurance policies in order to match each document to its associated loan record. This position also includes reviewing external websites and internal databases to locate insurance documentation. Successful candidates can work in a fast-paced, fully remote environment while maintaining a high attention to detail to achieve individual and team production and quality goals. This position offers the potential for growth for qualified individuals. About HUB Financial Services HUB Financial Services stands out as an industry leader in effectively managing lending risk associated with loan-level collateral for financial institutions. Whether you're dealing with real estate owned, residential real estate, commercial real estate, auto, watercraft, RV, powersport, or equipment portfolios, our outsourced insurance tracking, blanket, and impairment programs are designed to address lending risk comprehensively. Our commitment to tailoring solutions means we create a unique strategy for each client and portfolio. Why Choose HUB? Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

Requirements

High school diploma or equivalent
Reading Comprehension: ability to review and interpret insurance documents and company manuals step-by-step
A working knowledge of a Windows computer environment and internet navigation
Organizational skills
Skills testing may be required
Demonstrates sound judgment and decision-making skills
Shows strong reasoning and problem-solving skills
Ability to multitask
Excellent time management and organization skills
Ability to work both independently and cooperatively with others
Ability and willingness to utilize the company's computer systems and software

Nice To Haves

Willingness to attend educational classes is desired

Responsibilities

Key in and validate data from insurance documents in order to match documents to the associated loan records in the Miniter Ecommerce System.
Review external websites and internal databases to locate insurance documentation.
Train to additional supplemental queue processes based on business need.
Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.
Actively participate in all training sessions, team meetings, department meetings, and one-on-one meetings.
Participate and/or collaborate in assignments and special projects.
Attend industry-related continuing education training and courses.
Other responsibilities as directed.

Benefits

HSA and PPO Medical plans available through BlueCross BlueShield of Illinois (BCBSIL)
FSA available
Dental plans through BCBSIL
Vision insurance through VSP
Employer-paid Short Term Disability
Employer-paid Life Insurance – 2x your salary
401k – Company matching
10 paid Holidays
Floating Holidays and Personal days
Accrue Vacation and Sick time from day 1
Tuition Reimbursement
All full-time employees working 30+ hours a week are eligible for benefits. Benefits are effective the first of the month following their first 30 days.