Master Technician

Quinn Group • Fresno, CA

397d • $41 - $53

About The Position

Quinn is hiring a Master Technician. You'll have an opportunity to work with some of the most advanced and powerful equipment on earth. The Master Technician will be responsible for repairing of Caterpillar and/or related equipment or components, following established procedures and guidelines.

Requirements

• One-year certificate or Associates degree from a community college or technical school.
• Minimum five plus year's of CAT dealer experience.
• Ten year's heavy equipment industry experience or equivalent education and experience.

Responsibilities

• Perform repairs with limited or no departmental supervision with higher level of responsibility for repair.
• Exemplary performer by providing proactive leadership role for the entire service department.
• Mentor and train technicians within the service department.
• Assume ownership of difficult customer issues while maintaining integrity with Quinn Company and Caterpillar.
• Effectively interact with customers in a professional manner.
• Reassure customer of positive outcome with Caterpillar and Quinn company.
• Effective interaction with other departments such as sales and parts.
• Maintain positive behavior as a representative for Quinn Company and Caterpillar.
• Possess tooling required by the service department.
• Maintain good attendance and punctuality.
• Disassemble and assemble machines/components. Recondition/repair as required.
• Work overtime as required by workload and customer need.
• Select proper tooling for any standard job and demonstrate proficiency with Cat diagnostic tools.
• Perform diagnostics and organize appropriate repair procedures.
• Successfully complete appropriate training sessions as required.
• Demonstrate safe and proper application of hand, pneumatic and electric tools.
• Assist other technicians in repair tasks such as removal, installation and repair of components/machines.
• Perform tasks from verbal/written instructions and communicate effectively with supervisor and fellow employees.
• Follow directions as given; follow company policies and procedures.
• Retain acquired knowledge; build competencies and share skills with other technicians.
• Be responsible for personal development and training requirements for growth.
• Stay current with Cat product line. Utilize resources from Cat and Quinn Company.
• Demonstrate and promote Quinn Company core values of Relationships, Integrity, Teamwork, Respect, Quality and Service.
• Travel to other stores, customer sites, other dealer and Caterpillar facilities for work or training.
• Work alternate shifts as required by workload.
• Work in the field as required by manager or supervisor.

Benefits

• Competitive pay and benefits.
• Profit sharing.
• Training opportunities.
• Ongoing technical and managerial training.
• Career advancement opportunities.
• Collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Rental and Leasing Services
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees