Master Specialist

Quinn Group•City of Industry, CA

20h•$46 - $59•Onsite

About The Position

Overview Upgrade your Career! Become a Quinn Technician You’ll have an opportunity to work with some of the most advanced and powerful equipment on earth Total Rewards – Quinn offers competitive pay and benefits in addition to other rewards including profit sharing and training Career Advancement - Ongoing technical and managerial training means dealer technicians follow exciting and fulfilling career paths Advanced Training – Whether you’re a skilled or entry level technician, Quinn can provide you with education and training to further your career. Pride in what you do – Your helping maintain and repair equipment that has an impact on your community Great team environment – Quinn Company is a collaborative business that functions best as a team. The Master Specialist will be responsible for evaluating machinery/components for necessary repairs, determine appropriate repair procedures and complete repairs as directed. He/she must demonstrate knowledge of metals and proficiency with standard Caterpillar methods. He/she must read and interpret engineering drawings and blueprints and perform repairs/fabrication as needed. The Specialist will maintain tools of the trade as required. Wages Starting wage will depend on experience and education. $46.44 - $59.23

Requirements

One-year certificate or A.S. degree from a community college or technical school
Ten plus years industry experience or equivalent education and experience.

Responsibilities

Perform repairs with limited or no departmental supervision with higher level of responsibility for repair.
Exemplary performer by providing proactive leadership role for the entire service department.
Mentor and trains technicians within the service department.
Assume ownership of difficult customer issues while maintaining integrity with Quinn Company and Caterpillar.
Effectively interact with customers in a professional manner.
Reassure customer of positive outcome with Caterpillar and Quinn Company, Inc.
Travel to other stores, customer sites, other dealer and Caterpillar facilities for work or training.
Work alternate shifts a required by workload and customer needs.
Work in the field as required by manager or supervisor.