Master Shop Technician

Gregory Poole Equipment Company•Garner, NC

About The Position

The SV Master Shop Technician is responsible for the set-up, disassembly/re-assembly, overhaul, and rebuild of Mack, Cummins, and/or Caterpillar diesel and natural gas-powered on-highway truck engines and related components.

Requirements

Must have a high school education or GED.
Eight years of experience with at least four years of experience as a service technician working on Caterpillar, Cummins, Detroit, Mack or similar on-highway truck engines. Diagnostic and troubleshooting experience with multiple engine types, models and manufacturers.
Must be able to daily and repeatedly stoop, kneel, bend and climb besides, onto and underneath various equipment to perform diagnosis and repairs.
Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 117 pounds, as well as use a mechanical hoist as needed.
Must be able to effectively write repair activities on customer work orders.
Must have problem-solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
Should have exposure to P.C. base equipment and parts information
Can work independently with minimal supervision.

Responsibilities

Review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
Perform disassembly, inspection, rebuilding, and/or re-assembly of diesel and natural gas-powered on-highway truck engine systems and components, including but not limited to powertrain pumps, motors, and hydraulics components) in accordance with all prescribed quality and safety standards.
Research and determine the reusability of parts in accordance with published manufacturer guidelines.
Coordinate the ordering of replacement parts with a designated point of contact.
Test, measure, and adjust engine systems and components. Therein, identify the cause of failure through logical troubleshooting steps and failure analysis.
Prepare and submit detailed, complete, and legible service reports of all inspections and actions performed using prescribed forms and procedures in a timely manner.
Troubleshoot and test engines in the frame to determine the root cause of failure, and quote needed parts and labor to perform needed engine repairs.
Remove engines from vehicles as required to perform out-of-frame overhauls.
Install engines in vehicles after repairs and overhauls.
Perform post-installation testing, adjusting, and repairs as necessary.
Keep supervisor regularly apprised of the status of assigned work and assist in addressing customer questions and concerns.
Maintain work area, tools, and equipment to promote a clean and safe environment.
Keep up to date with developments in tooling, technologies, and systems.