Alterations Academy

Saks Fifth Avenue • Boston, MA

65d • $24 - $29

About The Position

Under direction from the Alteration Manager, the master sewer is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store. Who You Are: A towering strength at winning over an audience with their perspective A proven thought leader with a quantifiable track record of success in delivering results within a large complex organization You get things done by engaging in high level teamwork and flexing your interpersonal skills Generates a variety of approaches to problem solving including new and novel ideas

Requirements

• Minimum 1 years basic sewing/tailoring experience in high-end merchandise
• Ability to perform basic alterations on wide range of garments
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise
• Be open to learning and developing new skills and processes.
• High school graduate or equivalent preferred.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Ability to utilize expertise to make garment construction decisions during the alteration process.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives
• Ensure highest quality of altered garments
• Ad hoc responsibilities as needed

Benefits

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
• A culture that promotes a healthy, fulfilling work/life balance
• Benefits package for all eligible full-time Associates (including medical, vision and dental)
• An amazing Associate discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees