Master Scheduler

Dartmouth-Hitchcock Health • Lebanon, NH

27d

About The Position

The Master Scheduler is responsible for coordinating patient access and procedure scheduling through the management of incoming referrals, provider scheduling requests, and high-volume patient communications. This role serves as a central point of coordination between patients, providers, and clinical teams to ensure timely and accurate scheduling of procedures and related services.

Requirements

• Associates degree with 2 years of experience working in a medical setting, or the equivalent in education and experience required.
• Familiarity with word processing techniques, data base management, and medical terminology required.
• Must be highly organized, with the ability to prioritize, function independently, and deal with multifaceted aspects of the medical profession.
• Excellent interpersonal, written and verbal communication skills required.
• Initiative, discretion and good judgment desired.

Responsibilities

• Plans and organizes the master schedule providing appropriate coverage for all areas on a daily basis based upon unit needs and patient flow.
• Maintains the master schedule, making necessary changes as they occur and determines best options during short staffing periods to provide necessary coverage.
• Identifies potential staffing problems and resolves as appropriate or raises issues to the appropriate leader.
• May assist with timekeeping functions by maintaining absenteeism, tardiness and other attendance records and staffing statistics.
• Attends section meetings and follows up on actions related to the master schedule.
• Performs other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree