Master Level Supervisor | MCORT

Collaborative Support Programs•Newark, NJ

7h•$36

About The Position

The Master Level Supervisor will oversee the Mobile Crisis Outreach Response Teams (MCORT) in Union county. The team will consist of Peer Support Specialists & Bachelor's Level Crisis Counselors. This position involves progress note review, crisis response decision making, technical assistance provision, and continuous staff development. MCORT provides 24/7 mobile community outreach services to adults in crisis, including mental health, substance use, and suicidal emergencies. Calls are dispatched through the 988 Suicide Crisis Lifeline Call Center. Mobile Crisis Outreach Teams will be available to help individuals de-escalate their crisis and access needed resources. Highlights Manage and supervise direct care staff, including regular supervision, managing schedules, and addressing any performance issues. Review individual care plans developed by the staff to ensure that the appropriate level of care is being utilized and that the treatment plan is clinically supported. Evaluate staff productivity, documentation of service delivery and billing. Be available for on-call clinical consultation or in-person case reviews with to determine the most appropriate intervention or if a higher level of care is necessary. Provide consultation, training, and technical assistance as needed and clinical oversight for day-to-day operations. Work with community referral sources and stabilization provider networks regarding case management and linkages to stabilization and aftercare services. Benefit Eligible (Medical, free DMO dental & free vision) including PTO & 11 Holidays Hours: 30 Hours Per Week Schedule: Friday-Sunday: 5am-3:30pm PM22

Requirements

MUST have a Master's degree in a mental health related discipline.
MUST have a valid NJ Driver’s License with acceptable driving record.
1+ years of supervisory experience preferred.
Proficient in MS Office products.
Ability to work effectively under pressure and manage crises.
Exceptional writing and assessment skills.
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
Ability to make and maintain contacts and positive relationships with individuals who receive or have received mental health and/or substance abuse services.
Ability to work with individuals with mental illness in a caring and professional manner.

Nice To Haves

Bilingual skills are a plus!
Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.

Responsibilities

Manage and supervise direct care staff, including regular supervision, managing schedules, and addressing any performance issues.
Review individual care plans developed by the staff to ensure that the appropriate level of care is being utilized and that the treatment plan is clinically supported.
Evaluate staff productivity, documentation of service delivery and billing.
Be available for on-call clinical consultation or in-person case reviews with to determine the most appropriate intervention or if a higher level of care is necessary.
Provide consultation, training, and technical assistance as needed and clinical oversight for day-to-day operations.
Work with community referral sources and stabilization provider networks regarding case management and linkages to stabilization and aftercare services.