Master Fitter/Tailor/Sewer

Saks Fifth Avenue • New York City SFA, NY

81d • $31 - $39

About The Position

Under direction from the Alteration Manager, the Master Fitter/Tailor/Sewer is responsible for producing high quality altered merchandise within established time frame standards while providing customer service, establishing and helping to maintain customer relationships and working effectively with other team members within the store.

Requirements

• Minimum 5 years fitting/tailoring experience in high-end merchandise.
• Ability to fit and perform alterations on a wide range of garments.
• Possession of strong technical background in specialty skills such as: leather, knits, double face, beading, fine tailoring, buttonholes etc.
• Ability to perform complex alterations on a wide range of garments: such as shorten sleeves at shoulders and recut trousers.
• Pressing and spotting skills.
• Knowledge of Alterations industry including fabrication and styling of luxury merchandise.
• Ability to work well in a fast-paced, team oriented environment that requires a degree of multi-tasking with limited supervision.
• Is open to learning and developing new skills and processes.
• Knowledge of pattern making and draping.
• Ability to take measurements and complete Made To Measure forms on all garment types.
• High school graduate or equivalent preferred.

Responsibilities

• Model all Saks Fifth Avenue Customer Service Principles.
• Focus on achieving and exceeding individual performance and productivity goals.
• Maintain a consistent high level of customer service by creating and developing excellent customer relationships.
• Follow all Saks Fifth Avenue policies and procedures.
• Follow all alteration workroom policies and procedures.
• Utilize expertise to make alterations decisions during customer fittings.
• Focus on all efforts on providing an exceptional customer experience.
• Maintain a clean and safe work environment.
• Support company/store and department initiatives.
• Ad hoc responsibilities as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Basic life insurance
• Supplemental life insurance
• Disability insurance
• Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• Amazing Associate discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees