Master Field Technician

Gregory Poole Equipment Company • Raleigh, NC

108d

About The Position

The primary function of this position is to independently troubleshoot, remove, install, replace, re-build, repair, & test parts/equipment on construction equipment at an expert level while working in the field.

Requirements

• Must have a high school education or GED.
• Eight years of experience with Cat equipment or other similar equipment.
• Must fully understand all four mechanical systems (i.e. transmissions, engines, hydraulics, etc.) for numerous model lines.
• Must be able to daily and repeatedly stoop, kneel, bend and climb beside, onto and underneath various equipment to perform diagnosis and repairs.
• Must be able to effectively see to perform repairs, research technical manuals, and develop written repair work order reports.
• Must be able to routinely and physically lift/position various parts to perform repairs/service and manually handle parts up to 112 pounds, as well as use mechanical hoist for heavier parts.
• Must be able to effectively document repair activities on customer work orders.
• Must have cognitive reasoning and problem solving skills to apply knowledge, written information and verbal instructions in repairing/servicing unusual and/or unknown technical equipment operational problems.
• Should have basic proficiency using P.C. base equipment and parts information and the ability to learn and use various diagnostic and troubleshooting software.
• Must be able to operate an assigned service vehicle and be prequalified to operate under GPEC Fleet Policy Standards.
• Must have a valid state driver’s license and possess a safe driving record which meets the safe driving standards outlined in the GPEC Fleet Policy.

Nice To Haves

• Some positions may require that you obtain a DOT medical certification before you are considered for the position.
• Operation of some vehicles will require a valid Commercial Driver’s License (CDL).

Responsibilities

• Check the equipment and supplies required to perform the work scheduled, comply with PPE requirements, and otherwise prepare for duties.
• Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot construction equipment.
• Use lift trucks, overhead cranes, & other aides to lift or move parts into position to be repaired.
• Use hand & power tools to remove, install, replace, re-build, repair, & test parts/equipment on construction equipment.
• Use multiple resources and computers to reference parts, get information about parts & enter data into record systems.
• Disassemble/reassemble parts or equipment; clean parts with rags, cleaners, power washer; use test equipment to make diagnostic checks; and use powered equipment or tools to make repairs.
• Climb up onto, under, & into vehicles to gain access to all parts of vehicle.
• Use overhead hoists, lift devices, forklifts & other aides to move items off vehicle (tracks, idler wheels, blades, etc.) & then to move parts to locations for disassembly, repair, then back to the vehicle for reassembly.
• Perform inspections, do preventative maintenance, change oil, replace filters, belts, coolants, hoses, may drain/clean/refill fuel systems.
• Use welders to weld frames, and use power grinders to grind welds smooth.
• Lift/carry and position hydraulic rams used to install press fit items.
• Use power washers & spray paint equipment to clean & paint vehicle.
• Use instruments and computers to reprogram equipment controllers.
• Resolve various complex machine issues with Cat and Technical Service.

Benefits

• Equal Opportunity/Affirmative Action employer.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees