Master Data Analyst I

Pfizer • Collegeville, PA

3d • Hybrid

About The Position

Manage direct customer account data for Pfizer Pharmaceutical customers in US and Puerto Rico to ensure compliance with federal and state requirements. Business Analysts review all incoming customer account creation and change requests, validate licensing and determine what (if any) additional requirements are needed to comply with regulatory requirements and Pfizer policies. In addition, Business Analysts assign trade classification to customer accounts, which drives customer invoice terms, discounts, taxes, eligibility for contract pricing, and may control access to specified products. Business Analysts are also responsible for the creation and maintenance of pricing records in SAP in accordance with established controls and processes for US, and Puerto Rico pharmaceutical products. This position is critical to the successful operation of the business as Master data is used to drive business operations from Customer Service through Finance.

Requirements

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Applicants must have a bachelor’s degree with 0+ years of experience; or an associate’s degree with 4 years of experience; or a high school diploma (or equivalent) with 6 years of relevant experience working in customer service and supply chain management.
• Knowledge of SAP, Microsoft office and internet navigation.
• Industry knowledge regarding customer classification and functionality preferred.
• Knowledge of basic pricing/contracting strategies, awareness of regulatory issues concerning shipping and storing pharmaceutical products.
• Sitting and working on computer for long periods
• Communicate w/customers via phone and computer
• Minimal lifting 25lbs or less
• Shift being posted is 9:00 AM to 5:30 PM EST
• Flexibility to cover non-standard hours
• Ability to travel based on business needs
• Candidates must be authorized to be employed in the U.S. by any employer.
• U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Nice To Haves

• Industry knowledge regarding customer classification and functionality preferred.

Responsibilities

• Create and maintain customers within their appropriate sales organization and company area to ensure accurate revenue data in downstream financials. Requires extensive knowledge of SAP partner functions.
• Perform due diligence research including a comprehensive search of internal and external databases to determine and verify account’s primary business activity to assign the appropriate trade class. Errors could result in non-compliance in areas of the government reporting, FDA and loss of revenue.
• Establish and maintain various pricing records for sales order management including but not limited to list prices, contract prices, promotions/deals, returns accruals, and other ad-hoc pricing requests as required by the business.
• Respond to information requests from Customer Service Reps, Contracts, Credit Collections and Trade
• Maintain customer product portfolios to ensure compliance with PDMA/FDA guidelines and ensure Pfizer’s distributor website reflects data consistent with any restrictions. The role requires an ability to understand key business fields within Sap as well as attention to detail.

Benefits

• participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees