Master Control Operator

Comcast•Centennial, CO

2d•$25 - $38

About The Position

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) Job Summary Responsible for multi-functional tasks within the Master Control Center. Has developed specialized knowledge/skills in own area. May act as a resource for colleagues with less experience. Job Description Core Responsibilities Monitors and troubleshoots on-air video and audio signals, satellite transmissions, multiplexed signals and automation system operations, for multiple broadcast streams. Preps and maintains spots and programs database for air, assists with content encoding and ingestion and runs live shows and live cut-ins. Manages deployment and retrieval of insertion schedule and verification files and monitors commercial insertion system. Interacts with and provides service to the promo and traffic departments. Provides quality control and support to International services and clients. Assists in the organization and implementation of all channel branding effects on all of the network feeds. Performs relief, peak load or normal day-to-day technical duties as required. Assists with the training of newly hired operators. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Requirements

Skills Broadcasting Media
Master Control
Master Control Operations
Troubleshooting
High School Diploma / GED
5-7 Years Relevant Work Experience

Responsibilities

Monitors and troubleshoots on-air video and audio signals, satellite transmissions, multiplexed signals and automation system operations, for multiple broadcast streams.
Preps and maintains spots and programs database for air, assists with content encoding and ingestion and runs live shows and live cut-ins.
Manages deployment and retrieval of insertion schedule and verification files and monitors commercial insertion system.
Interacts with and provides service to the promo and traffic departments.
Provides quality control and support to International services and clients.
Assists in the organization and implementation of all channel branding effects on all of the network feeds.
Performs relief, peak load or normal day-to-day technical duties as required.
Assists with the training of newly hired operators.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.