Master Control Hub Operator

ScrippsNorfolk, VA
3dOnsite

About The Position

Are you ready to be the behind-the-scenes hero who keeps Norfolk's news and programming flowing seamlessly? WTKR is seeking a skilled Master Control Operator to manage and monitor multiple programming sources while providing critical master control support. This role is essential to ensuring our viewers receive uninterrupted, high-quality programming around the clock. Shift: 10L00 PM - 6:00 AM

Requirements

  • Associates degree in related discipline or equivalent years of experience preferred
  • Generally, 5+ years of experience in related field preferred
  • Ability to problem solve, and quickly take corrective action as necessary
  • High sense of responsibility and urgency regarding corrective action and customer service
  • Ability to work independently with minimal supervision
  • Composure: Demonstrated ability to multi-task in a fast, deadline-driven environment, and maintain calmness and accuracy of work
  • Strong organization skills
  • Highly detail oriented
  • Quick mathematical skills, especially with regard to timekeeping
  • Working knowledge of video servers, routing processes and related equipment
  • Working knowledge of transmitter parameters and operations
  • Good communications skills, both verbal and written
  • Working knowledge of all functions and responsibilities of television master control

Responsibilities

  • Monitor several programming sources simultaneously, manage and switch sources for local television station programming, remotely from the Hub
  • Monitor various levels and signals from multiple television sites
  • Manage several live program logs and ensures accuracy
  • Ensure the correct spots air during programming and note any discrepancies
  • Solve problems and make judgment calls with business implications in mind regarding programming changes, commercials, special reports, and technical difficulties; this includes evaluating clock/timing to consider options with regard to programming as well as deciding when to escalate issues
  • Make decisions and consult with internal customers regarding local transmitter parameters and operation
  • Routinely collaborate with media prep technicians and traffic personnel to manage daily operation.
  • Collaborate with other local news personnel as needed during breaking news situations
  • Interact both verbally and in writing with internal Hub client stations in a manner that ensures all of our internal customers have a consistent experience. This includes sending alerts, responses to inquiries, collaboration on problem solving, documentation and/or resolution of issues
  • Work with networks and live program providers, where required, to problem-solve issues
  • Maintain current knowledge of and preparedness to execute disaster recovery procedures
  • Perform quality assurance checks as required
  • May require working overtime, holidays and weekends with short notice when necessary
  • Other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

1,001-5,000 employees

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