Master Certified Service Technician
About The Position
Shaheen Cadillac invites you to join our Service Technician team! Seeking a Master Certified Service Technician to join our team in our busy, state of the art, temperature controlled shop. A SIGN ON BONUS MAY BE AVAILABLE TO THE RIGHT CANDIDATE! If you've been thinking of switching employers, now is the time to join our team! Hours Monday thru Friday - 7:30 am - 5:30 pm No Saturdays or Sundays! What We Offer $$ Competitive pay $$ + weekly objective spiffs! Medical, Dental & Vision insurance as well as short term & long term disability, life insurance & more! 401K plan with employer match Paid time off including vacation(s), sick & holidays Job stability...busy, heated/ air conditioned shop Employee discounts on vehicles, parts and service Family owned and operated Centrally located Paid training Uniforms provided at no cost + cleaning We boast a family-friendly, energetic, diverse and fast-paced culture in which teamwork and ingenuity thrive. We strive to create an environment that is entrepreneurial, nurtures personal development, team-focused and builds into your unique talents. Owner and team member passion and commitment to excellence have helped make Shaheen Cadillac of Lansing a leader in the automotive industry. It's why Shaheen Cadillac of Lansing stands out as a local leader. It's why people want to work and partner with us, and why guests return time and again for all of their sales and service needs. Above all else, it makes Shaheen Cadillac of Lansing, a family-owned company, one that can attribute its success to its products, clients and most importantly, its team members. SUMMARY Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair, and who has previously worked as a B Class general service technician. ESSENTIAL DUTIES include the following. Other duties may be assigned. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards. Diagnoses cause of any malfunction and performs repair. Communicates with parts department to obtain needed parts. Saves and tags parts of the job if under warranty or if requested by the customer. Examines assigned vehicle to determine if further safety or service work is required or recommended. Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time. Documents all work performed and recommended on the repair order. Road tests vehicles when required or refers to the test technician. Participates in manufacturer-sponsored training programs, schools, and events. Keeps abreast of manufacturer technical bulletins. Supervises work of any apprentice technicians as assigned. Reports machinery defects or malfunctions to supervisor. Ensures that customers' cars are kept clean. Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle. Keeps shop area neat and clean. Maintains and is accountable for all dealership-owned tools, electronics, and manuals. Returns them to the proper place and in the same condition as they were received. Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc. Operates all tools and equipment in a safe manner. Reports any safety issues immediately to management. MARGINAL DUTIES include the following. Other duties may be assigned.
Requirements
- Two to four years related experience and/or training; or equivalent combination of education and experience.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Automotive Service Excellence (ASE) Certifications and State of Michigan Repair License (one or more of the following)
- Automatic Transmission/Transaxle Certification for Auto/Light Truck
- Brakes Certification for Auto/Light Truck
- Electrical/Electronic Systems Certification for Auto/Light Truck
- Engine Performance Certification for Auto/Light Truck
- Engine Repair Certification for Auto/Light Truck
- Heating and Air Conditioning Certification for Auto/Light Truck
- Manual Drive Train and Axle Certification for Auto/Light Truck
- Suspension and Steering Certification for Auto/Light Truck
- Valid Driver's License
Responsibilities
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses cause of any malfunction and performs repair.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles when required or refers to the test technician.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Ensures that customers' cars are kept clean.
- Notifies service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
- Keeps shop area neat and clean.
- Maintains and is accountable for all dealership-owned tools, electronics, and manuals.
- Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Operates all tools and equipment in a safe manner.
- Reports any safety issues immediately to management.
Benefits
- $$ Competitive pay $$ + weekly objective spiffs!
- Medical, Dental & Vision insurance as well as short term & long term disability, life insurance & more!
- 401K plan with employer match
- Paid time off including vacation(s), sick & holidays
- Job stability...busy, heated/ air conditioned shop
- Employee discounts on vehicles, parts and service
- Family owned and operated
- Centrally located
- Paid training
- Uniforms provided at no cost + cleaning
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
