Master Automotive Technician

Big O Tires•Overland Park, KS

8h•Onsite

About The Position

Overview Big O Master Automotive Technicians diagnose, recommend and perform automotive repairs in an accurate and timely manner in accordance with all company programs, policies, and procedures. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Responsibilities Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures Properly diagnose and repair all customers’ vehicles, performing quality control of all shop functions Train and coach other employees in accordance with all company programs, policies, and procedures as directed Maintain the orderly flow of customer service assignment to ensure productivity Extend Big O’s Extra Care Services to all customers Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required Work with store management to ensure the successful accomplishment of budgeted service-related quotas Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing Utilize the company outside purchase program to ensure maximum profitability Ensure the consistent execution of the vehicle inspection program Achieve established service, sales and productivity goals Assist in the organizing, documenting, and processing of all adjustments and core credits All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.

Requirements

18 years of age or older
Minimum of three years of experience as a lube/tire/service technician
ASE A1-A8 certification
Current Motor Vehicle Inspection License (for Missouri based stores)
Ability to learn new concepts and use technical materials
Ability to consistently operate a computer and other office productivity machinery
Ability to safely operate automatic and manual transmission vehicles
Ability to exchange accurate information with customers
Ability and willingness to work with hazardous materials
Ability to consistently work in outdoor weather conditions
Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
Vision, hearing, speech, and the ability to detect odors
Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing 75 pounds
Valid driver’s license
Availability to work holidays, weekends, and after regular business hours as needed
Ability to speak, read, write, and understand the English language to communicate with customers, coworkers, and supervisors
Ability to meet company requirements including successful pre-employment screenings
Legal authorization to work in the United States of America

Nice To Haves

High school diploma or GED equivalent
Two or more years of experience in an automotive shop environment
Ability to work both independently and in a team environment
Ability to work at a fast pace
Strong verbal communication skills
Sales abilities
Ability to prioritize and plan work activities using time efficiently
Management of multiple tasks and projects
Ability to perform detail work with accuracy

Responsibilities

Perform all brake, front end and alignment maintenance as well as mechanical work in accordance with all company programs, policies, and procedures
Properly diagnose and repair all customers’ vehicles, performing quality control of all shop functions
Train and coach other employees in accordance with all company programs, policies, and procedures as directed
Maintain the orderly flow of customer service assignment to ensure productivity
Extend Big O’s Extra Care Services to all customers
Attend weekly store meetings to review safety issues, store policies, procedures, and product information changes as required
Work with store management to ensure the successful accomplishment of budgeted service-related quotas
Ensure that all appropriate information for completed work is given to the counter personnel for inclusion in final invoicing
Utilize the company outside purchase program to ensure maximum profitability
Ensure the consistent execution of the vehicle inspection program
Achieve established service, sales and productivity goals
Assist in the organizing, documenting, and processing of all adjustments and core credits
All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures.
employees may be expected to perform other duties as assigned.