Masselows Host/Hostess

Northern Quest Resort & Casino • Airway Heights, WA

333d

About The Position

The Kalispel Tribe of Indians is seeking a Host/Hostess for Masselow's. This part-time position is located in Airway Heights, WA. The role involves monitoring and coordinating dining room activities to ensure fast and courteous service to patrons. The ideal candidate will embody the core values of Kalispel hospitality, which include making people feel special, taking pride in their work, and choosing excellence every day. The position requires a commitment to providing a welcoming environment for all guests and maintaining high service standards.

Requirements

• High school diploma or general education degree (GED).
• Prior host/hostess and cashier experience preferred.
• Ability to obtain and maintain a Tribal Gaming License.
• Food handler's permit from relevant government agency.
• Hepatitis A vaccination.
• Available to work nights, weekends and holidays as required.

Nice To Haves

• Experience in a fast-paced restaurant environment.
• Strong communication skills.

Responsibilities

• Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.
• Performs as a team member with supervisor, bussers, and servers in maintaining a smooth and efficient shift.
• Welcome guests in an appropriate manner, escort them to tables, and provide menus.
• Provide attentive and friendly service and invite guests to return, greets the guests upon leaving.
• Help busser in restaurant as needed.
• Communicate all food and service complaints to the Supervisor.
• Be able to educate guests about the daily specials.
• Keep your area well stocked and organized.
• Answer the phone in a pleasant and inviting manner.
• Seat guest using proper seating rotation.
• Accommodate guest preferences to the best of your ability while maintaining a great attitude.
• Keep in constant communication with servers and bussers to ensure a great guest experience.
• Available and willing to work any changes in hours deemed necessary for Business Levels.
• Responsible for maintaining a good attendance record.
• May be required to be a panelist for the Internal Review Hearings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED