Massage Therapist - Hotel Paso Del Norte - El Paso, TX

Hotel Equities•El Paso, TX

4d•$23 - $24•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Massage Therapist for the Desert Spirit Spa located inside of Hotel Paso Del Norte in El Paso, Texas. We welcome you to take a virtual tour of our beautiful historic hotel! 360 Tour of Hotel PDN [https://visitingmedia.com/tt8/?ttid=hotel-paso-del-norte#/360?group=0&tour=0] and visit our spa website at https://www.desertspiritspa.com/ [https://www.desertspiritspa.com/] Pay Range: $23.00 to $24.00 per hour based on experience and qualifications plus commission on retail sales and service add ons. Job Purpose: Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Requirements

High School diploma /Secondary qualification or equivalent.
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

Nice To Haves

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standard preferred.

Responsibilities

The Massage Therapist is responsible for the providing high quality massage treatments to guests as laid out in the treatment protocols.
The essential hospitality standards must be used at all times: eye contact, smile, speak first, engage in polite conversation, use the guest surname!
Attending and participating in meetings and training sessions.
Ensuring a clean, safe, and well-organized spa facility.
Setting up spa and work stations, and ensuring cleanliness and tidiness throughout the shift.
Assisting with keeping linens clean and tidy, and replacing them between sessions.
Accompanying guests to and from treatment rooms.
Consulting with clients to identify appropriate massage services.
Providing massage services listed in the brochure.
Maintaining records and filing documentation.
Complying with all applicable standards, rules, and regulations.
Provide a high level of customer service
Maintain a current therapist license.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Be available to help other departments in emergency situations
Perform other assignments as directed by supervisor.
Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook.