What you will be doing: Reporting to the Director, Wellness, Retail, & Club 1927, responsibilities and essential job functions include but are not limited to the following: Provide a variety of professional massage treatments including Swedish, Deep Tissue, Aromatherapy, and more Conduct consultations to assess individual needs, preferences, and any health considerations prior to treatments Deliver personalized, high-quality massage services that align with Fairmont policies and procedures Ensure guests feel welcomed, comfortable, and relaxed throughout the spa experience Perform massage and body treatments safely and effectively according to protocols and standards Adjust pressure, techniques, and treatments based on guest preferences and feedback Monitor guest comfort and respond promptly to any concerns during treatments Prepare treatment rooms before and after each service according to spa cleanliness and presentation standards Maintain cleanliness, sanitation, and organization of treatment rooms, equipment, and linens Ensure proper use and care of spa products, oils, tools, and supplies Recommend appropriate spa services and retail products to enhance guest wellness and treatment results Educate guests on aftercare and wellness practices to extend the benefits of treatments Maintain accurate service records and communicate guest preferences when appropriate Work collaboratively with spa therapists, attendants, and spa reception to ensure smooth daily operation Participate in ongoing training sessions, team meetings, and professional development activities Contribute to a positive, professional, and relaxing spa environment Maintain guest confidentiality and demonstrate professionalism at all times Follow all health, safety, and sanitation regulations and spa policies Other duties as assigned
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Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed