Massage Therapist

Village Clubs•Scottsdale, AZ

20d

About The Position

The Village Health Clubs and Spas are premier healthy lifestyle clubs where we encourage and foster a work life balance and healthy living. We offer a fun environment designed to promote health and wellness for members and employees alike. Our uniquely social culture makes us a great choice for employees who want to share their passion for health and fitness. We offer beautiful facilities, state-of-the-art equipment, and dynamic programming, but what really sets us apart is our team of positive, friendly staff at each location. Our employees encourage one another, working together to create a comfortable, welcoming atmosphere for everyone we encounter. Our culture statement gets right to the point: “As one we have fun and get it done!” Join our team today and experience the Village Way for yourself. Job Summary: Provide therapeutic massage for members and guests in a luxury setting- provided with hospitality and professionalism.

Requirements

Minimum of one year experience of Massage Therapy
AZ Licensed Massage certification
Able to provide exceptional Customer Service to our member and guest
Ability to obtain CPR certification through Company training
Must possess a cooperative and positive attitude, exercising reason which includes being a team player and be comfortable in a set schedule environment
Must be able to interact professionally and with sensitivity to the needs of the guests and co-workers
Must be dependable and able to adjust to schedule changes, including cancellations and additions.

Nice To Haves

Previous experience in a luxury private club, resort or spa
Able to perform Therapeutic, Deep Tissue, Sports Massages

Responsibilities

Attract and Retain members by consistently providing excellent customer service this includes anticipating guest needs and adhere to the club’s standards for spa guest service and communicate guest issues to Spa Management or Management-on-Duty
Responsible for interacting with employees, members and guests in a manner aligned with the People, Places and Programs components of the Village Standards
Stock and prepare room for guest arrival
Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures
Promptly greet guest and provide spa guests with a tour of spa facilities when needed
Escort guest to treatment room
Perform services keeping guest satisfaction as priority, while running on time for next guest
Provides guests with a thorough and knowledgeable professional massage
Maintains schedules and work hours as they are booked.
Escort guest to locker room if finished with treatments; relaxation room if receiving more treatments
Clean room and prepare for next guest
Restock room as needed
Perform other duties as assigned by your supervisor or manager
May be required to work evenings and weekends as needed, including holidays.
Required to maintain a physical presence within the Village to perform assigned duties