Massage Therapist

HM Alpha Hotels & Resorts•Tucson, AZ

20d

About The Position

The Massage Therapist provides professional massage therapies and body treatments tailored to individual guest needs, promoting relaxation, pain relief, and overall well-being. This role directly enhances the guest experience and contributes to the spa's reputation for excellence. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Deliver massage services using appropriate techniques, props, and products. Provide body treatments, including scrubs, wraps, and hydrotherapy, while assessing guest needs and contraindications (e.g., allergies, high blood pressure, pregnancy). Stay current with industry techniques and modalities. Escort guests to and from treatment rooms, ensuring comfort and professionalism. Prepare workstations and treatment rooms with necessary supplies and equipment. Regularly check in with guests to ensure comfort, safety, and satisfaction throughout treatments. Promote and sell spa services and retail products. Clean, maintain, and sterilize tools and maintain cleanliness of treatment rooms. Monitor schedules and adhere to allotted treatment times. Handle inappropriate guest behavior by following standard operating procedures and notifying supervisors as needed. Maintain current skills and state licensure as required by regional regulations. Report accidents, injuries, and unsafe work conditions to management; complete required safety training and certifications. Other duties as assigned.

Requirements

Strong guest service and communication skills.
Expertise in massage techniques and body treatments.
Ability to multitask and manage time effectively.
Professional, polished, and detail-oriented with a guest-focused approach.
Knowledge of spa services, retail offerings, and safety protocols.
Commitment to maintaining cleanliness, hygiene, and a secure environment.
Minimum one year of experience in a salon or spa setting.
High school diploma or equivalent.
Required state massage therapist license
Successful completion of a background check is required prior to employment.

Nice To Haves

any additional certifications relevant to spa services are preferred.

Responsibilities

Deliver massage services using appropriate techniques, props, and products.
Provide body treatments, including scrubs, wraps, and hydrotherapy, while assessing guest needs and contraindications (e.g., allergies, high blood pressure, pregnancy).
Stay current with industry techniques and modalities.
Escort guests to and from treatment rooms, ensuring comfort and professionalism.
Prepare workstations and treatment rooms with necessary supplies and equipment.
Regularly check in with guests to ensure comfort, safety, and satisfaction throughout treatments.
Promote and sell spa services and retail products.
Clean, maintain, and sterilize tools and maintain cleanliness of treatment rooms.
Monitor schedules and adhere to allotted treatment times.
Handle inappropriate guest behavior by following standard operating procedures and notifying supervisors as needed.
Maintain current skills and state licensure as required by regional regulations.
Report accidents, injuries, and unsafe work conditions to management; complete required safety training and certifications.
Other duties as assigned.