Massage Therapist
About The Position
As a Massage Therapist, you are responsible for offering a variety of massage and body treatments to relieve pain, help rehabilitate injuries, improve circulation, relieve stress, increase relaxation, and aid in the general well-being of clients/guests. Prior to the massage, the therapist guides the client through the service offerings and helps them choose the right treatments. Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with guests in all types of business conditions and the ability to work harmoniously with coworkers. Confer with clients about their medical histories and problems with stress or pain to determine how massage will be helpful. Assess clients’ soft tissue condition, joint quality and function, muscle strength and range of motion. Perform therapeutic massages of soft tissues and joints for up to 120 minutes. Update and maintain customer information records, such as services provided and ensure they are in compliance with safety and health laws and policies, such as HIPAA laws and regulations. Attention to the safety and cleanliness of the area is imperative. Follow all safety procedures. Immediately notifies security and supervisor of accidents and potential safety hazards. Collects fees for health club and services and sundry items from guests and maintains security of receipts. Maintains adequate supply of towels and sundry items. Monitors inventory and notifies manager when ordering is necessary. All other duties assigned and required to help enhance the spa.
Requirements
- Strong problem solving, decision making and consulting skills.
- Superior customer service skills
- This position works in an environment that is subject to varying levels noise and crowds, the severity of which depends upon customer volume.
- This position is required to work around Jacuzzis and steam rooms and is subjected to extreme heat and wet and/or humid conditions.
- This position is physical in nature and requires the incumbent to bend, reach and have good finger dexterity to perform massages effectively.
- Ability to communicate effectively with customers and coworkers alike.
- Ability to move effectively and efficiently through the spa.
- Ability to lift up to ten pounds to move towels and clean up the work area.
- Ability to sustain a high level of confidentiality, professionalism, and integrity.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
- Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization.
- Highly organized and detail-oriented
- Colorado Massage Technician License and familiarity with common massage modalities.
- One (1) year licensed massage technician experience.
Responsibilities
- Offering a variety of massage and body treatments to relieve pain, help rehabilitate injuries, improve circulation, relieve stress, increase relaxation, and aid in the general well-being of clients/guests.
- Guiding the client through the service offerings and helps them choose the right treatments.
- Providing superior customer service, positively effects interactions with customers and employees
- Conferring with clients about their medical histories and problems with stress or pain to determine how massage will be helpful.
- Assessing clients’ soft tissue condition, joint quality and function, muscle strength and range of motion.
- Performing therapeutic massages of soft tissues and joints for up to 120 minutes.
- Updating and maintaining customer information records, such as services provided and ensure they are in compliance with safety and health laws and policies, such as HIPAA laws and regulations.
- Maintaining the safety and cleanliness of the area.
- Following all safety procedures.
- Immediately notifying security and supervisor of accidents and potential safety hazards.
- Collecting fees for health club and services and sundry items from guests and maintains security of receipts.
- Maintaining adequate supply of towels and sundry items.
- Monitoring inventory and notifies manager when ordering is necessary.
- All other duties assigned and required to help enhance the spa.
Benefits
- Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
- $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
- Discounted Casino bus tickets
- Discounted RTD EcoPass
- Hot meal served by the Leadership Team once a month
- 20% discount for Starbucks, Ara Spa, and all food outlets
- 100% Colorado Gaming License reimbursement after 90 days of employment
- Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
- Education reimbursement program and Annual Scholarship Program
- Career development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
