Massage Therapist - Part Time

Rosewood Hotels & Resorts•Menlo Park, CA

30d•$17 - $17•Onsite

About The Position

The Massage Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, posses a general understanding of body treatments and be willing to train in our spa's specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests. They must hold and maintain a current city massage license.

Requirements

2-3 years experience as a massage therapist
High School Diploma or Equivalent
Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, while maintaining a sense of balance and calm energy
Resolving problems using good judgment; follow directions thoroughly; work with minimal supervision
Understand a guest's service needs; provide a high level of customer service; follow and create consistent Sense Spa 'flow'; maintain confidentiality of guest information and pertinent hotel data.
Must have enthusiasm and possess excellent customer service skills.
Enjoy working with people and possess a friendly and outgoing personality.
Excellent communication and listening skills, as well as basic computer knowledge.
Must be a team player
Trained and practice Swedish, sports, deep, hot stone, reflexology and aromatherapy massage
Trained in various body therapies and rituals including; vichy, scrubs, and wraps.
Required to speak, read and write English, with fluency in other languages preferred.
Must be able to exert physical effort in transporting up to 50 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
Certified California Massage Therapist.

Responsibilities

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
Ensure that standards are maintained at a superior level on a daily basis.
Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
Providing spa, beauty and massage treatments in accordance with Sense Spa standards.
Follow all spa policies and procedures related to spa services, record-keeping, clientele, equipment and environment.
Be flexible with your schedule, supporting the needs of the spa.
Educate, inform and promote spa services to spa clients and employees. Including spa retail product recommendations to clients.
Inform Lead Therapist of any member concerns, equipment or supply issues.
Communicate and develop good working relationship with spa staff, and Hotel employees, members and repeat guests.
Reports all client complaints to Spa Management.
Ensure that safety procedures are practiced, and any concerns are communicated immediately to the Spa Director.
Assist with special events and perform other duties as assigned by the Senior Spa Therapist and management.
Fill in client history record for each client treated.
Clean spa treatment room between clients and set up the treatment room for the next client, in accordance with Sense Spa standard set-up requirements.
Maintain a positive attitude and contribute toward a quality work environment.
Regularly attend, participate in and support training and staff meetings for the spa.
Provide excellent customer service, massage services, rituals and body therapies to all Sense Spa guests
All other duties as required.