Massage Therapist - Pier House Resort & Spa, Key West, FL

Remington Hospitality•Key West, FL

63d

About The Position

The Massage Therapist is responsible for executing the guest experience to the fullest extent, ensuring all contact and communication with guests and residents is fluid and leaves them feeling they have received exceptional customer service.

Responsibilities

Greet guests/residents at the Spa Front Desk or in the Relaxation
Escort guest to their room(s), including the locker room(s). Show them key features of the room and articulately describe the service.
Provide all services to the highest standard and keep SOAP notes on file for each
Resolve guest/resident problems and issues following proper conduct
At all times, demonstrate the highest level of professionalism in dealing with guests, staff and managers.
Keep work area clean of all clutter while maintaining professional appearance and
Participate in further learning activities up to and including product
Maintain up to date knowledge of hotel services, products and
Focus on working in a safe manner and create a safe working environment at all
Perform other duties as