WHAT YOU WILL ACCOMPLISH Provide professional massage and body treatments in accordance with spa protocols and guest needs. Deliver exceptional service by listening attentively and tailoring each experience to guest preferences. Promote and upsell spa services, treatments, and retail products to enhance guest satisfaction and drive revenue. Maintain a clean, organized, and fully stocked treatment room in compliance with sanitation and safety standards. Accurately record guest information and treatment details in the spa's system. Uphold confidentiality and follow professional draping, hygiene, and bloodborne pathogen protocols. Manage time effectively to maintain a punctual and seamless schedule. Report any safety concerns, guest issues, or maintenance needs promptly to management. Support team members and uphold the spa's service standards at all times. WHAT YOU WILL BRING Commitment to providing thoughtful, personalized guest experiences that reflect our spa's high standards. Knowledge and practice of multiple massage modalities including Swedish and Deep Tissue. Ability to assess guest needs, deliver safe treatments, and follow established protocols. Strong communication and interpersonal skills with a warm, professional demeanor. Consistent punctuality, dependability, and respect for guest privacy. Compliance with all safety, PPE, and sanitation requirements.
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Job Type
Part-time
Career Level
Entry Level
Industry
Accommodation
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees