Massage Therapist - Casual

Four Seasons Hotels and Resorts•Lanai City, HI

3d•$16•Onsite

About The Position

The Four Seasons Resort Lāna’i is looking for a Massage Therapist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. Hawanawana Spa, with a line-up of exclusive world-class spa brands including Eminence, Knesko, OSEA, Shankara and HydraFacial, offers a menu comprising a careful selection of treatments, combining tradition with innovation. Offering an holistic relaxation experience for guests – Four Seasons Resorts Lana’i also features two fitness and yoga facilities – both with fabulous ocean views. Guests looking to add fitness to their wellness regime can explore our comprehensive fitness and yoga programs that include Personal Training, Kettlebell Power, Full Body Conditioning, Core Conditioning, Tai Chi, and Anti-Gravity Yoga (Aerial Yoga). Hawanawana Spa invites you to join our team as a Massage Therapist, where you will deliver personalized, high-quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand’s standards of excellence. This role requires a deep understanding of various massage techniques, a guest focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests

Requirements

Successful candidate must possess legal work authorization in United States
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card
Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
Weekend and Holiday availability required.
Hawaii State License as a Massage Therapist
A minimum of 2 years of experience in a luxury spa environment, performing massage treatments
Strong knowledge of anatomy, physiology, and various massage techniques.
A passion for health, wellness, and creating transformative guest experiences.

Responsibilities

Client Consultation & Treatment Conduct thorough consultations to understand guest needs, health concerns, and preferences.
Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
Educate guests about the benefits of treatments and recommend personalized spa programs.
Spa Environment Maintenance Maintain a clean, organized, and welcoming treatment room, adhering to Four Seasons’ standards.
Ensure proper sanitization of equipment and restocking of products.
Uphold a tranquil and professional atmosphere in the spa.
Guest Interaction & Service Excellence Handle all guest interactions with warmth, professionalism, and discretion.
Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
Anticipate guest needs and exceed expectations through thoughtful and attentive service.
Team Collaboration & Compliance Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.