Massage Therapist

Coeur d'Alene Casino Resort Hotel•Worley, ID

1d•Onsite

About The Position

As the premier destination resort, our commitment is to provide a unique, exciting experience rooted in Traditional Tribal Hospitality. You are a part of our family; Welcome Home! The Massage Therapist will provide excellent spa treatment services not limited to massages attending to any immediate needs throughout their spa visit.

Requirements

A minimum of 500 hours of massage training from an accredited/approved massage school required
Washington State Massage Practitioner license or Idaho Certification required
Must have current CPR and first aid certifications or obtain within 6 months of hire.
Must be able to remain calm under pressure.
Excellent verbal communication skills required.
Must have an excellent attendance history free of no call/no show policy violations.
Basic computer skills required.
Must be able to maintain strict confidentiality.
Must be able to work with minimal supervision.
Must work well in a team environment.
Must have a strong understanding/knowledge base of the spa industry, services, and products with an emphasis of all massage and body treatments offered at the spa.

Nice To Haves

One to three years previous experience in a spa, private practice, doctor’s office, and/or chiropractor’s office preferred.
Certifications in a variety of massage modalities preferred.

Responsibilities

Provide spa services in a timely manner, utilizing proper draping procedures and treatment protocols, remaining quiet through treatment.
Educate guests on the benefits of their treatment and how to continue the spa experience after departing the spa.
Recommend and sell spa products to guests.
Set up workstation with necessary supplies.
Courteously and expediently, accommodate all guest requests and follow up to ensure completion of request.
Handle guest complaints and questions, ensuring guest satisfaction.
Ask guests about any contraindications before beginning service.
Maintain cleanliness of spa, including transporting soiled linens to the proper areas.
Let the Front Desk Lead of all supply and material needs.
Attend all meetings, trainings, and workshops as required by the Spa Director.
Other projects and duties as assigned.