Massage Therapist (On Call)

Montage Hotels & Resorts•Laguna Beach, CA

4d•Onsite

About The Position

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Massage Therapist SUMMARY The Spa Massage Therapist position will provide exceptional massage and spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: Provide Massage and Spa services to guests in a timely, courteous and efficient manner including, but not limited to, massage, wellness therapies, body treatments, foot soaks/treatments, etc. Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. Maintain an agreed upon minimum upsell percentage. Attend pre/post shift meetings Participate fully in maintaining backbar expenses Complete all necessary record-keeping tasks as they pertain to the operation of the Spa Participate in all advanced training without exception Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit. Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. Ensure guest comfort and safety throughout the treatment. Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is immaculate at all times (tables draped, counters and products clean). Perform monthly and quarterly deep-clean responsibilities. Assist with cleanliness of all spa areas including all locker rooms. Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. Participate fully in any/all promotions within and outside the spa, hotel or at off-site events.

Requirements

High school or equivalent education
Ability to communicate clearly and speak, read, write and understand English
Valid Massage Therapy Certification from a recognized school of massage
Insurance coverage as required to maintain massage license/certification
Continuing Education as required to maintain massage license/certification.
5+ years’ experience as a Massage Therapist in a stand-alone spa or luxury hotel/resort spa.
Exceptional skill in Swedish and Deep Tissue massage and at least two of the following: Acupressure Ashiatsu Ayurvedic i.e. Abhyanga, etc. Clinical Deep Tissue CranioSacral – Upledger or equivalent Deep Tissue Hot Stone Massage Lomi Lomi Massage Lymphatic Drainage – Upledger or equivalent Myofascial Release Neuromassage Pregnancy Massage – certificate of advanced training required to perform Pregnancy Massage Reflexology Reiki II or Master + Rolfing Shiatsu – table and/or mat Sports Massage Thai Massage Trigger Point Massage

Nice To Haves

Luxury experience strongly preferred
Bachelor’s Degree
Advanced training in holistic and/or clinical bodywork, aromatherapy and spa/body treatments.
Strong experience in more than five modalities as described above.
Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality
Knowledge of general wellness practices such as yoga, meditation, etc.
Advanced holistic and clinical training

Responsibilities

Provide Massage and Spa services to guests in a timely, courteous and efficient manner including, but not limited to, massage, wellness therapies, body treatments, foot soaks/treatments, etc.
Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided.
Maintain an agreed upon minimum upsell percentage.
Attend pre/post shift meetings
Participate fully in maintaining backbar expenses
Complete all necessary record-keeping tasks as they pertain to the operation of the Spa
Participate in all advanced training without exception
Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit.
Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa.
Ensure guest comfort and safety throughout the treatment.
Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is immaculate at all times (tables draped, counters and products clean).
Perform monthly and quarterly deep-clean responsibilities.
Assist with cleanliness of all spa areas including all locker rooms.
Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa.
Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area.
Participate fully in any/all promotions within and outside the spa, hotel or at off-site events.