Massage Therapist - Seasonal - Harrah's Gulf Coast

Caesars Entertainment • Biloxi, MS

96d

About The Position

The position involves providing high-quality massage and body treatments in a professional and friendly manner. The individual will be responsible for maintaining a positive attitude, engaging with guests, and ensuring a clean and organized work environment. The role requires adherence to protocols for treatment and cleanliness, as well as the ability to work independently and handle guest inquiries with professionalism.

Requirements

• Two years massage therapy experience at a resort or high-level country club.
• Proper training and certificates for service provided (must be able to produce certifications upon hire).
• High school diploma.
• Experience in administering treatments to male and female guests in a professional manner.
• Understand and follow Blood Borne Pathogen procedures.
• Excellent reading, writing, and oral proficiency in the English language.
• Must be able to stand up to 9 hours per day.
• Able to lift 15 lbs occasionally.
• Able to work an entire shift in a mask.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability, and visual acuity.
• Must be able to operate office equipment such as computers, online booking platforms, printer, and two-way radio.

Responsibilities

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• Administer expert massage and body treatments for various purposes and needs within the specific time frame given.
• Provide consistent professional treatments as directed in training classes and accepted certification practices.
• Properly care for equipment and product used.
• Communicate and describe in an articulate manner the spa offerings.
• Compare and contrast the different services on the menu.
• Recommend and up-sell services at the spa facility on property.
• Handle guest questions and concerns with professionalism and courtesy.
• Respond to guest requests immediately, accurately, and appropriately.
• Understand the importance of and commit to continuing education.
• Work unsupervised for extended periods of time.
• Uphold all protocols for set-up and cleanliness of treatment rooms.
• Maintain a clean, safe, stocked, and well-organized work area, including extensive in-between client cleaning procedures.
• Maintain a well-maintained spa appearance and cleanliness, and ability to work an entire shift in a mask as directed.
• Be comfortable around guests who may be in a state of undress.
• Perform other tasks as assigned by Manager or Assistant Manager.
• Ability to troubleshoot and problem-solve in a fast-paced environment.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees